Shipping policy

Shipping Policy

Who We Are
Rootrevivedirect.com ("we," "us," or "our") operates the website www.rootrevivedirect.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

- Free Shipping: We offer free shipping on all orders.

Shipping Range

- Delivery Area: We currently ship within United States

- Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

- Processing Time: Orders are processed within 1-3 business days, Monday to Friday.

- Cut-off Time: Orders placed before 22:00.No

- Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

- Estimated Delivery: Orders typically arrive within 4-6 business days after processing, depending on the destination.

Shipping Process

- Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.

- Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

- Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.

- Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

- Returns Policy: For detailed return instructions, please refer to our https://rootrevivedirect.com/policies/refund-policy

If you have questions or concerns about this Shipping Policy, please contact us:

- Email: info@rootrevivedirect.com

- Phone: +1 (800) 619-1722

- Address: 269 W White Horse Pike Egg Harbor City, NJ 08215 United States

Customer service: Monday to Friday between 9:00 am to 5:00 pm